Our solutions are built on a unique combination of work psychology, advanced research techniques and technology supported by our extensive business experience. This allows our customers to :

• Increase customer satisfaction and impact the bottom line.
• Monitor customer satisfaction in real-time to avoid costly but avoidable issues.
• Pre-test the effectiveness of improvements to ensure there is no negative impact.
• Increase employee retention and make cost savings.
• Improve competitiveness through motivated employees.
• Recruit business critical staff in a competitive marketplace.

Our principal consultants have all held director level positions with major blue chip organisations. Our research consultants and analysts have extensive experience in both inhouse research departments and research agencies and / or specialist skills in occupational or work psychology. The real-time provision of results, integration with intranets and EHR portals is achieved through our in-house technology division.

In order to deliver the breadth of services demanded by our clients, Foretel has developed a strong partner network with leading organisations such as Deloitte & Touche, research houses such as NOP and training and customer service specialists such as Cape Consulting and Catalyst.